Wednesday, June 22, 2005

Costing Low Turnover

Do you have low turnover in the office and proud of it?

Have your front-line/operational staff been with you through the last five years? Was that a sign of devotion and loyalty or was it simply because the job market was soft and they did not want to risk being unemployed? What of their salary? Are you paying more than the market average?

Ok, so you saved on the need to re-hire and re-train a new employee. And you can take some comfort that the incumbent has been on the job for a while now and would be able to handle the work with eyes closed? Really?

Or do you have low performing employees, doing the least possible and coasting on the job?

Turnover is a HR issue. Costing is an accounting function.
To make cents (sense) of an HR issue, you need a numbers man.

Think Strategy!